1. Information We Collect

Trevolis Technologies Private Limited respects your privacy and is committed to protecting your personal information. We collect the following information to provide and improve our services:

• Name - For identification and order processing
• Mobile Number - For order updates and delivery coordination
• Email Address - For order confirmation and promotional communication
• Shipping Address - To deliver your orders accurately
• Billing Information - For invoice generation and payment verification

2. Purpose of Collection

Your data is collected and used exclusively for the following legitimate business purposes:

• Order Processing - To manage, confirm, and process your orders.
• Customer Support - To respond to your queries and resolve issues.
• Delivery Services - To coordinate with our delivery partners for shipment.
• Promotional Communication - To send you offers, new arrivals, and updates (only with your consent).
• Website Improvement - To analyze usage patterns and enhance user experience.

3. Payment Security

We prioritize your financial security. All payments processed through our website are handled via trusted, PCI-DSS compliant payment gateway providers. We do not store your debit card, credit card, or UPI credentials on our servers. Your transaction is encrypted and processed directly by the payment gateway.

Accepted payment methods include Credit Cards, Debit Cards, Net Banking, UPI, and Digital Wallets.

4. Data Protection

We implement industry-standard security practices, including:

• SSL Encryption (Secure Socket Layer) for data transmission.
• Regular security audits and vulnerability scanning.
• Restricted access to personal data within our organization.
• Secure servers protected by firewalls.

While no method of transmission over the internet is 100% secure, we strive to use commercially acceptable means to protect your information.

5. Contact Us

If you have any questions about this Privacy Policy, wish to access, correct, or delete your personal data, please contact our Grievance Officer: